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Add New Workflow Ruleset

4 views 0 June 27, 2021 kbadmin

You can add a new Workflow by performing the following procedure:

  1. Click button from the Workflow Designer

The Workflow Designer – Add page is displayed.

  1. Populate the form as tabulated:
Field Description
Fields marked with (*) are mandatory.
Name Enter a name for the Workflow.
Description Enter a description about the Workflow.
Based on Click the drop down list adjacent to this field and select the based on value. Available options are the following:

·        Title

·        User

Allow skipping between titles Select the check box adjacent to this field, if you want to allow skipping between titles.
Object Click the drop down list adjacent to this field and select an Object.
Applicable for child objects Select the check box adjacent to this field, if you want to apply the Workflow on child objects as well.
Applicable for notes and documents Select the check box adjacent to this field, if you want to apply the Workflow on notes and documents.
Enable Workflow Select the check box adjacent to this field if you want to enable this Workflow.
Tracking ID Enter the tracking ID.
Owner This field is auto populated with the name of the user who has created this record.
Ruleset Trigger
Event Click the drop down list adjacent to field and select an event on which you want to execute this Workflow. Available options are the following:

·        Record is Created

·        Record is Created or Updated

·        Record is Created or Updated, with single Trigger

·        Record is Created or Updated, when no action is pending

·        Record is Created or Updated, with single trigger for each level

·        Record is Created or Updated, by the user who created the record

·        Record is Created or Updated, by the user who created the record with single trigger for each level

Criteria
Field Click the drop down list and select the required fields.
Operator Click the drop down list and select the required fields. Available options are the following:

·        Equals

·        Not Equal to

·        Starts with

·        Contain

·        Does not contain

·        Less than

·        Greater than

·        Less or equal

·        Greater or equal

Value Enter the values in respective fields. Also select the AND/OR operator.
Send E-mail Select the check box adjacent to this field if you want to send an email update upon execution of the Workflow.
Email-template Click the drop down list adjacent to this field and select an email template.

Note: this field is enabled only if you have selected the Send E-mail check box.

   
  1. Click button to save the Widget details.

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